Antonio Acevedo Promoted to Market Manager, Denver

Antonio Acevedo Promotion

Heart of the House is excited to announce the promotion of Antonio Acevedo to Market Manager, Denver. At Heart of the House, we love to promote from within. Every position in the company is a gateway to growth, right down to our housekeeping and F&B staff. Antonio’s journey with Heart of the House is no […]

Tiffany Solis Promoted to Market Manager, Detroit

Tiffany Solis promotion to Market Manager

Heart of the House is excited to announce the promotion of Tiffany Solis to Market Manager, Detroit! Tiffany is approaching her 5-year anniversary with Heart of the House and has proven herself to be an all-around staffing superstar. Starting as a recruiter, she quickly became our Detroit team’s talent magnet, consistently attracting stand-out housekeeping teams […]

Valentina Martinez Promoted to Regional Director, Midwest

Valentina Martinez promoted to Regional Director Midwest

Heart of the House is proud to announce the promotion of Valentina Martinez to Regional Director, Midwest! Valentina has over 8 years of hospitality industry experience. Her career and passion for service began at the front of the house where she supported restaurants in multiple roles. Always looking for ways to do more and care […]

How a People-First Approach to Training Reduces Hotel Turnover

manager training kitchen staff

Turnover is an increasing problem for hotel managers, and it’s one reason they ask us for help. Providing guest satisfaction is challenging when the industry’s separation rate can be as high as 84.9% . But how do you reduce hotel turnover? Two solutions we use at Heart of the House to help clients solve this […]

Heart of the House Launches Offices That Transform Hospitality Training

Housekeeping training space and trainer

When hotel managers voted Heart of the House Best of Staffing Client Satisfaction for 2022, the reason was unanimous: guest satisfaction. Nationwide, surveyed property managers said they consistently received higher guest satisfaction scores when staffed with Heart of the House talent. How does Heart of the House keep hotel managers and their guests happy? “It’s […]

Kenia Gonzalez Promoted to Vice President of Operations

Kenia Gonzalez Promotion

Heart of the House is proud to announce the promotion of Kenia Gonzalez to Vice President of Operations! Kenia has over 25 years of experience in the hospitality industry with expertise in hotel management, catering operations, and human resources. Before joining Heart of the House in 2019 as Regional Director for the Southeast, she served […]