7 Steps You Can Take to Make Hotel Guests Feel Safer


7 Steps to Make Hotel Guests Feel Safer

7 Steps You Can Take to Make Hotel Guests Feel Safer You and your staff are working hard to make your hotel reopening safe and successful. A great first impression is critical. Guests will look for visual cues that your hotel is clean and safe the minute they arrive. Signs of safety (literally) must be… Read more »

The Safety First Spotlight: Maisa Palacios, Market Manager


Hospitality safety first interview

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Maisa Palacios, Nashville Market Manager for Heart of the House. Maisa helps our hotel clients and associates deliver incredible guest experiences. She is also a People First | Safety First Trust Ambassador who helps oversee COVID-19 safety procedures. Maisa makes sure hotel guests,… Read more »

Video: People First. Safety First.



Watch our People First | Safety First video to learn more about how Heart of the House is helping hotels reopen safely. You can also read our COVD-19 Response and Action Plan for our associates and clients.

People First. Safety First. Keeping Our Associates and Clients Safe During and After COVID-19



People First. Safety First. At Heart of the House, putting people first is at the heart of everything we do. That’s why the health and safety of our associates and clients has been—and always will be—our number-one priority. The pandemic has created extra challenges for all of us. And as states and businesses begin to… Read more »