3 ways on-site talent management will increase your hotel’s GSS score

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3 ways hotels can boost their GSS score

As a hotel manager, guest satisfaction is your number one priority, and you work hard to achieve a high GSS score. Choosing the right hospitality talent solution can positively affect guest satisfaction. For this reason, many hotels are moving away from traditional hospitality staffing agencies and embracing on-site talent management. 3 ways on-site talent management… Read more »

6 ways an employee recognition program will help your hotel retain talent

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hotel-employee-recognition-program

Is your hotel’s employee recognition program really that important? Let’s look at the following statistics: 55% of millennials indicated they would leave the hospitality industry within five years1 57.2% of hospitality workers aged 18-35 felt undervalued despite competitive compensation2 With pay at an all-time high and unemployment holding steady at 3.6%3, hotels need to retain… Read more »