The Safety First Spotlight: Fabian Ramirez



People First. Safety First. Today we’re shining the Safety First Spotlight on Fabian Ramirez, Associate and Housekeeping Supervisor for Heart of the House Minneapolis. Fabian has worked throughout the pandemic to make sure hotel coworkers and guests stay safe. He was nominated by Minneapolis Market Manager, Valentina Martinez. How long have you worked for Heart… Read more »

Together We Can: Town Hall Meeting with CEO, John Taylor


Company Meeting Video

Town Hall Meeting Last week, Heart of the House held a town hall meeting led by our CEO, John Taylor. Although virtual meetings are common for us, it was special to have the entire team together at once. Speaking to over 70 staff members, John emphasized that putting people and safety first is the most important thing… Read more »

How our H.E.A.R.T model builds hospitality talent that is happy, passionate and motivated


hospitality talent that is happy passionate and motivated

People are the heart of our company. So much so, that we’ve adopted “HEART” as a model for how we treat our employees and build a team of hospitality talent that is happy, passionate and motivated: Honesty, Empathy, Appreciation, Recognition, and Trust. This approach has helped Heart of the House build the happy and loyal… Read more »