Celebrating Hospitality Excellence: Heart of the House President’s Club Awards

Heart of the House Hospitality Staffing Awards

At Heart of the House and Servantex, we know what it takes to deliver outstanding hospitality staffing. But every once in a while, we get to shift the spotlight from our clients and talent—and shine it directly on the people who make it all happen. Last month, that spotlight beamed bright over Lexington, Kentucky, where […]

Peak Season Pro Moves: 10 Staffing Tips Every Event Manager Should Know

event staffing manager smiling

Make peak season feel like smooth season. As an event manager, you’ve got a lot on your plate—and when peak season rolls in, that plate overflows. Between last-minute changes, vendor coordination, and client expectations, the last thing you need is staffing stress. That’s where this guide comes in. We’ve gathered 10 must-know tips to help […]

Navigating Tariffs: A Hospitality Leader’s Guide to Adaptive Hiring

hotel management team

Recent headlines about tariffs and economic uncertainty have hospitality businesses—like hotels, casinos, and restaurants—naturally asking questions. Could tariffs drive up operational costs? Will fluctuating market conditions affect guest demand? While no one has a crystal ball, hospitality leaders need strategies to stay nimble and prepared. Understanding the Potential Challenges Tariffs can increase the cost of […]

What the Super Bowl, NASCAR, and Formula 1 Know About Staffing That You Should Too

packed sports stadium

The gates swing open, and thousands of eager fans surge into the stadium, energized by anticipation and ready for an unforgettable experience. But behind the scenes, your pulse quickens—not from excitement, but anxiety—as you brace for another staffing scramble. Those long lines at concessions aren’t just a nuisance; they’re lost revenue opportunities, missed connections, and […]

Hospitality’s Revolving Door: Why Hiring Alone Isn’t Enough

hotel staff member exiting revolving door

Ever feel like running a hotel or restaurant is like filling a bucket with holes in it? You’re pouring water in—new hires, fresh talent—but somehow it keeps draining faster than you can top it off. You’re not alone. In fact, the U.S. Chamber of Commerce recently reported that hospitality has one of the highest quit […]

Navigating Hospitality Hiring with Confidence: The Power of Contract Staffing in Uncertain Times

chef smiling with his team

Imagine this: You’re a hotel or event manager preparing for an annual event that’s always been a guaranteed crowd-puller. But this year, economic headlines have you second-guessing everything. Reservations seem slow, your usual forecasts aren’t as reliable, and there’s a lingering question—will this event boom or bust? With fixed staffing, you’re faced with a tough […]