We Are a Company That Puts People First

At Heart of the House Hospitality (HotHH), we are more than a staffing company, we focus on labor management and careers in the hospitality industry. We were founded in 2006 as ECU Staffing Multi-Services, Inc. We changed that name to Heart of the House Hospitality (HotHH) in 2017 to more accurately reflect our values.

Our goal is to foster an atmosphere that is employee focused, quality driven, responsive, and innovative.

We are committed to raising the standards in the hospitality industry, and exceeding expectations of employees and clients.

Our focus and commitment includes:

  • Ethical business practices
  • Competitive employee benefits
  • Quality products and services
  • Responsive client assistance
  • Innovative technologies
  • Efficient operations

Mission

Caring for people is at the heart of what we do. Nurturing and empowering our employees to create opportunities and flexible choices; providing employees with the tools and support to be successful; and building talent and teams to serve our clients, staff, and guests. We work to enhance the hotel experience through superior customer service, improved communication, personal development and continuous improvement.

Vision

Our vision is to positively impact the hospitality industry by being a preferred and referred place to work. We make a difference by putting employees first; we care for those who take care of our clients and their guests.

Values

People-Focused. We nurture and empower associates by focusing on personal
development and career opportunities.

Quality-Driven. We aspire to meet or exceed every client’s quality standards.

Responsive. We believe that open communication, prompt follow-up and quickly responding to challenges are the foundation of superior service.

Innovative. We strive for continuous improvement across every market and at every level of the organization.

Learn more about our services, careers in hospitality, or contact us.

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