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3 housekeeping hiring mistakes to avoid

Right now, the hospitality talent market is highly competitive. See a great housekeeping candidate? Better move fast before they go to another hotel. But while the need for speed is real, hasty hiring can cause worse problems than being short-staffed. Higher unemployment costs, lost productivity, and grim guest satisfaction scores, to name just a few…. Read more »

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Attract and Retain Housekeeping Staff

Hiring and retaining housekeeping staff in today’s market can be challenging. But with the right strategies in place, you can do more than just attract great hospitality talent—you can create a loyal housekeeping team that stays year after year. Here are five steps Heart of the House uses to attract and retain talent, and you… Read more »

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Hiring Now

Heart of the House is Hiring! Bilingual Staffing Account Manager, Chicago Heart of the House encourages personal and professional development through performance reward and recognition programs. We create a safe and trusting environment that provides our employees flexibility and opportunity. We see our employees as an investment and advocate on their behalf to both our… Read more »

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ROSE Awards Nominee Antonella Gonzales

Congratulations Antonella Gonzales! The Annual ROSE Awards, hosted by Visit Indy, celebrates non-managerial hospitality employees or volunteers who provide excellent customer service. ROSE stands for Recognition of Service Excellence. This year, Heart of the House Market Manager, Jonathan Perez, and Tim Ribich, General Manager for the Fairfield Inn & Suites Indianapolis Downtown, knew exactly who they… Read more »

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Housekeeping Associate Spotlight Rosa

“They make me feel like I am part of the family.” Rosa has been with Heart of the House for 9 years! Watch Rosa’s spotlight to learn what she loves about being a housekeeper in Columbus, OH, and why she has remained so loyal to Heart of the House Hospitality.

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Heart of the House Milwaukee

Heart of the House Hospitality is proud to announce that we are now supporting Milwaukee with our managed housekeeping solutions! Midwest Regional Director, Raquel Castrillon and Milwaukee Market Manager, Valentina Martinez, pose for a quick groundbreaking ceremony before setting off to meet with hotel managers throughout the community. Our Milwaukee team is ready to support your hospitality talent… Read more »

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hotel housekeeping services Indianapolis

Managed Hotel Housekeeping Services: A Success Story INDIANAPOLIS — Over 13,000 runners braved the cold Saturday morning for the city’s annual Monumental Marathon. The event, canceled last year due to Covid, welcomed back athletes and fans in record numbers. But the JW Marriott Indianapolis now had to run a race of their own — one… Read more »

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how hotels can solve seasonal staffing issues

As a hotel manager, you know how challenging seasonal staffing can be. Sure, on paper, hotel hiring looks simple. Hire more people during the high-season. Hire less people in the off-season. But it’s never that easy. That’s because seasonality isn’t 100% predictable. Weather, economy, crisis – they can all throw a monkey wrench into occupancy… Read more »

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Housekeeping Week Thank You Video

Heart of the House created a special thank you message to all our superstar housekeepers! Happy Housekeeping Week!  

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jobs in Denver Heart of the House grand opening

Heart of the House recently celebrated the grand opening of our new office at 1801 Broadway, Office 526, Denver, CO 80202. Clients and associates joined us as we christened the office with a party and ribbon cutting ceremony. New Office. Same Dedication to Denver Jobs and Hospitality Staffing. Our office is new, but our support… Read more »