This year, occupancy has been a challenge for every hotel. Now, with the winter months coming, attracting guests can feel like you’re pushing a snowball uphill. But here’s good news: you don’t have to let the low season slow you down. Traditional stays may taper but, for the creative hotelier, there is opportunity. Where?… Read more »
People First Means Giving Back Heart of the House and Faire Labor, through the Heart of the House Foundation, put employee volunteerism at the top of its priorities. It’s how our family of companies give back to the communities they serve. The community benefits by addressing urgent social issues, and employees benefit by building teamwork,… Read more »
Housekeeping That Keeps Guests Happy Having a hotel client congratulate you on a job well-done is a great feeling. But when they accompany the praise with guest satisfaction scores that prove it, it’s extra special! Our Minneapolis Team, who manages the entire housekeeping department for a 291-room luxury hotel, just received a 100% satisfaction score… Read more »
PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Ricardo Andrés Torres, Cincinnati Market Manager and Trust Ambassador for Heart of the House. Ricardo was nominated by Regional Director, Raquel Castrillon, for his leadership in the Cincinnati market, and his dedication to keeping our associates, clients and guests safe. How long have you… Read more »
PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Jurika Liriano, Richmond and Virginia Beach Account Manager and Trust Ambassador for Heart of the House. Jurika was nominated by Regional Director, Gina Azer, for her teamwork and dedication to COVID-19 safety and client satisfaction. How long have you worked for Heart of the House?… Read more »
We loved celebrating International Housekeeping Week. Enjoy this slideshow of our housekeeping associates and team members getting together to honor hospitality’s finest and most essential workers. To our housekeepers, thanks again for all you do!
A True Heart of the House Healthcare Hero Lloyd Mundle is a chef who interviewed with Heart of the House in February. Suddenly the pandemic hit, and chef positions, like many hospitality jobs, were on hold. Heart of the House Healthcare was busy supporting New York’s medical providers with front-line workers, and Lloyd, with a… Read more »
International Housekeeping Week Today, Regional Director, Kenia Gonzalez and the Heart of the House Southeast Team have a special message for our housekeepers. Happy International Housekeeping Week! Thank you for everything you do!
National Staffing Employee Week This week is important to Heart of the House for two reasons: It’s not only International Housekeeping Week, it’s National Staffing Employee Week. Here is Kristin Lutz, Regional Director for Heart of the House Northeast with a special message for our healthcare and hospitality heroes. Happy National Staffing Employee Week to… Read more »
Thank You! Gina Azer, Regional Director, and the Heart of the House Mid-Atlantic Team give thanks to our essential, hardworking housekeepers! Happy International Housekeeping Week!