Posted

housekeeping-video-cover

People First. Safety First. Heart of the House Housekeeping is helping hotels across the country reopen safely. In this video, we highlight cities served by Regional Director and Trust Ambassador, Raquel Castrillon and her dedicated hospitality team. 

Posted

safety first spotlight Cristina Lopez

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Cristina Lopez, St. Louis Market Manager and Trust Ambassador for Heart of the House. Cristina works hard to make sure our associates stay safe and are compliant with our clients’ COVID-19 safety protocols. Even when difficult challenges arise, Cristina still finds a way to… Read more »

Posted

safety-spotlight-jonathan-perez

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Jonathan Perez, Indianapolis Market Manager and Trust Ambassador for Heart of the House. Jonathan began working for Heart of the House as an associate and quickly became a client favorite. His passion for service and teamwork eventually earned him a staff position, and… Read more »

Posted

safety first laundry services

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Minerva De Leon, Laundry Services Associate for the Heart of the House Detroit Team. Minerva is an experienced laundry attendant, and she is helping us support medical facilities by keeping their linens clean. Minerva is hardworking and passionate about client service. She always… Read more »

Posted

hospitality staffing safety first spotlight

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Jackie Graber, Phoenix Account Manager and Trust Ambassador for Heart of the House. Thanks to her staffing expertise and dedication to COVID-19 awareness and safety, Jackie is helping our clients and associates get back to work safely. What is your favorite thing about… Read more »

Posted

7 Steps to Make Hotel Guests Feel Safer

7 Steps You Can Take to Make Hotel Guests Feel Safer You and your staff are working hard to make your hotel reopening safe and successful. A great first impression is critical. Guests will look for visual cues that your hotel is clean and safe the minute they arrive. Signs of safety (literally) must be… Read more »

Posted

Hospitality safety first interview

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Maisa Palacios, Nashville Market Manager for Heart of the House. Maisa helps our hotel clients and associates deliver incredible guest experiences. She is also a People First | Safety First Trust Ambassador who helps oversee COVID-19 safety procedures. Maisa makes sure hotel guests,… Read more »

Posted

now-is-the-moment

With heavy hearts we are witnessing events impacting our country and tearing at the fabric of our society. This is a pivotal moment in our country’s history. Each of us wants nothing more than an end to the pandemic and a return to “normal times.” But we must never go back to the “way things… Read more »

Posted

hotel-safety-video-collage

Watch our People First | Safety First video to learn more about how Heart of the House is helping hotels reopen safely. You can also read our COVD-19 Response and Action Plan for our associates and clients.

Posted

hotel-worker-staying-safe

People First. Safety First. At Heart of the House, putting people first is at the heart of everything we do. That’s why the health and safety of our associates and clients has been—and always will be—our number-one priority. The pandemic has created extra challenges for all of us. And as states and businesses begin to… Read more »