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Spotlight Award Winner Maria Valles Housekeeping Room Attendant

Shining the Spotlight on Our Awesome Talent Congratulations to Maria Valles for winning the Associate Spotlight Award in our Raleigh Market! Maria has been representing Heart of the House at the Candlewood Suites Raleigh Crabtree Valley for over a year. In that time, she has never called off once. In fact, she’s so dedicated, that… Read more »

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Daveeno Spotlight Award Housekeeping

Way to Go Daveeno! Congratulations to Daveeno Durson for earning the Heart of the House Spotlight Award! Daveeno works as a room attendant for our Cincinnati Team. He does a phenomenal job supporting our hotel clients and their guests. In fact, a guest recently contacted us and the hotel’s General Manager to tell us how… Read more »

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Hiring Now

Heart of the House is Hiring! Heart of the House (HotHH) encourages personal and professional development through performance reward and recognition programs. We create a safe and trusting environment that provides our employees flexibility and opportunity. We see our employees as an investment and advocate on their behalf to both our customers and communities We… Read more »

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Hiring Now

Heart of the House is Hiring! Heart of the House (HotHH) encourages personal and professional development through performance reward and recognition programs. We create a safe and trusting environment that provides our employees flexibility and opportunity. We see our employees as an investment and advocate on their behalf to both our customers and communities The… Read more »

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Heart of the House Midwest Team JW Marriott

JW Marriott Indianapolis + March Madness = Teamwork! March is a month to be excited about! Daylight savings is back, spring is on the way, and, for basketball fans, it’s time for the Madness! This year, Indiana is the hosting the entire NCAA Tournament, and for one of our favorite clients, the JW Marriott Indianapolis,… Read more »

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Arne Sorenson

  We lost one of the great ones yesterday. Arne Sorenson was a visionary whose passion for service and the hospitality was unparalleled. We, at Heart of the House, will forever be inspired by his vision, his advocacy for equality and social change, and for his optimism in the face of adversity. Our motto, putting… Read more »

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hyatt regency dulles giving our room attendant an award

Winner of Hyatt Regency’s Perfect Room Incentive Our housekeeping associates never cease to amaze us with their commitment to our clients and their guests. And when a client sings their praises, we are extra proud! The Hyatt Regency Dulles recently recognized Rosario, one of our loyal room attendants, with an award and very kind words — not… Read more »

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safety first spotlight eddie gutierrez

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Eddie Gutierrez, Raleigh Account Manager and Trust Ambassador for Heart of the House. Eddie was nominated by Market Manager, Manny Godoy, for doing an exceptional job as an Account Manager. He goes above and beyond to keep our clients and associates safe, and has been… Read more »

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safety first spotlight minerva garza

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Minerva Garza, Detroit Market Manager and Trust Ambassador for Heart of the House. Minerva was nominated by Regional Director, Raquel Castrillon, for leading our Detroit Housekeeping and Laundry Solutions Teams, and for her ongoing commitment to safety in the hospitality industry. How long have you… Read more »

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susana irizarry safety first spotlight

PEOPLE FIRST. SAFETY FIRST. Today, we’re shining the Safety First Spotlight on Susana Irizarry, Nashville Market Manager and Trust Ambassador for Heart of the House. Susana was nominated by Regional Director, Kenia Gonzalez, for her proactive approach to safety. Susana has been instrumental in developing our safety protocols and training materials. She is incredibly passionate about keeping… Read more »