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now-is-the-moment

With heavy hearts we are witnessing events impacting our country and tearing at the fabric of our society. This is a pivotal moment in our country’s history. Each of us wants nothing more than an end to the pandemic and a return to “normal times.” But we must never go back to the “way things… Read more »

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covid-19-update-shawn-madden

People First As a company that puts people first, I want to assure you that Heart of the House Hospitality is doing everything we can to support the safety of our associates, our clients, and our clients’ guests during this difficult time. We will continue to take guidance from leading health authorities and experts, such… Read more »

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housekeeping-jobs-hospitality-industry

If you’re interested in learning more about a career in housekeeping, you’ve come to the right place. Our Housekeeping Jobs Guide will cover everything you need to know. Read on, or apply for a job now. Housekeeping Jobs Have Lots of Benefits If you’re personable, detail-oriented and love customer service, housekeeping can be a rewarding career… Read more »

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3 ways hotels can boost their GSS score

As a hotel manager, guest satisfaction is your number one priority, and you work hard to achieve a high GSS score. Choosing the right hospitality talent solution can positively affect guest satisfaction. For this reason, many hotels are moving away from traditional hospitality staffing agencies and embracing on-site talent management. 3 ways on-site talent management… Read more »

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hospitality talent that is happy passionate and motivated

People are the heart of our company. So much so, that we’ve adopted “HEART” as a model for how we treat our employees and build a team of hospitality talent that is happy, passionate and motivated: Honesty, Empathy, Appreciation, Recognition, and Trust. This approach has helped Heart of the House build the happy and loyal… Read more »