Market Development Manager – Multiple Locations

We are seeking a Market Development Manager for our Mid-Atlantic Region. This position can be based out of New Jersey, Baltimore, or Dallas. Come grow your career with a team that is passionate about hospitality and putting people first and safety.

When you work for Heart of the House, you will enjoy:

  • A competitive salary with performance bonuses
  • Health, dental and vision insurance
  • 401k with company match
  • A company that cares about you and supports your success
  • A tuition reimbursement program
  • Company perks and discounts

As the Market Development Manager, you will develop and execute the business development strategy to grow our portfolio of clients. You will also build high-performance operations teams that can grow client relationships through exceptional service.


May be required to work beyond normal scheduled hours when necessary and may be subjects to call-back during emergency conditions

  • Create and execute a business development strategy around our hospitality staffing solutions
  • Build effective pipeline of prospective clients to generate sales leads
  • Visit and cold-call prospective clients, and schedule meetings to present service offerings
  • Develop a strong understanding of customers’ business operations and goals
  • Prepare and delivers Request for Proposal (RFPs) documents and proposals
  • Seek referrals from appropriate current and networking contacts
  • Assess the competitive landscape and institute changes to the sales program in response to competitor challenges
  • Review expected KPI’s, including sales activity and pipeline forecasts, with the Regional Director
  • Forecast quarterly and annual sales goals and provide updates on monthly basis
  • Manage contract negotiations along with back-office support
  • Travel when needed to support neighboring markets


  • Bilingual (English/Spanish) Preferred
  • This role requires 3+ years’ experience in operations and a proven customer-service focus, ideally in the hospitality industry
  • Proven sales track record and a minimum of 2 years selling staffing services
  • Hands-on people-leader who builds high-performance teams and experiences low market turnover
  • Bachelor’s Degree preferred or equivalent work experience
  • Must be willing to travel frequently within the market to visit client properties, develop new business, and manage operations teams
  • Must have a flexible schedule and be willing to work weekends when necessary

Skills and Experience:

  • Business development
  • High internal commitment to achieve success; ambition to create and execute goals
  • Excellent customer service; enthusiasm and a passion for working with people
  • Excellent management skills
  • Proficient in MS Office Applications: Word, Excel, Outlook, and PowerPoint
  • CRM/Salesforce and ATS experience preferred
  • Excellent verbal and written communications
  • Ability to work through adversity and in a fast-paced environment
  • High sense of urgency
  • Strong organizational skills



$50,000 – $65,000 annual salary and opportunity for biannual performance bonuses



Job Type: Full Time
Location: Baltimore Dallas New Jersey

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