We are seeking a Market Development Manager for our Mid-Atlantic Region. This position can be based out of New Jersey, Baltimore, or Dallas. Come grow your career with a team that is passionate about hospitality and putting people first and safety.
When you work for Heart of the House, you will enjoy:
- A competitive salary with performance bonuses
- Health, dental and vision insurance
- 401k with company match
- A company that cares about you and supports your success
- A tuition reimbursement program
- Company perks and discounts
As the Market Development Manager, you will develop and execute the business development strategy to grow our portfolio of clients. You will also build high-performance operations teams that can grow client relationships through exceptional service.
Responsibilities
May be required to work beyond normal scheduled hours when necessary and may be subjects to call-back during emergency conditions
- Create and execute a business development strategy around our hospitality staffing solutions
- Build effective pipeline of prospective clients to generate sales leads
- Visit and cold-call prospective clients, and schedule meetings to present service offerings
- Develop a strong understanding of customers’ business operations and goals
- Prepare and delivers Request for Proposal (RFPs) documents and proposals
- Seek referrals from appropriate current and networking contacts
- Assess the competitive landscape and institute changes to the sales program in response to competitor challenges
- Review expected KPI’s, including sales activity and pipeline forecasts, with the Regional Director
- Forecast quarterly and annual sales goals and provide updates on monthly basis
- Manage contract negotiations along with back-office support
- Travel when needed to support neighboring markets
Qualifications:
- Bilingual (English/Spanish) Preferred
- This role requires 3+ years’ experience in operations and a proven customer-service focus, ideally in the hospitality industry
- Proven sales track record and a minimum of 2 years selling staffing services
- Hands-on people-leader who builds high-performance teams and experiences low market turnover
- Bachelor’s Degree preferred or equivalent work experience
- Must be willing to travel frequently within the market to visit client properties, develop new business, and manage operations teams
- Must have a flexible schedule and be willing to work weekends when necessary
Skills and Experience:
- Business development
- High internal commitment to achieve success; ambition to create and execute goals
- Excellent customer service; enthusiasm and a passion for working with people
- Excellent management skills
- Proficient in MS Office Applications: Word, Excel, Outlook, and PowerPoint
- CRM/Salesforce and ATS experience preferred
- Excellent verbal and written communications
- Ability to work through adversity and in a fast-paced environment
- High sense of urgency
- Strong organizational skills
Compensation
$50,000 – $65,000 annual salary and opportunity for biannual performance bonuses