Natasha W., General Manager
Been working with Carlos Vargas for 7 years!!! Always provides professional prompt service to our needs at the hotel.
Yholaide N., Assistant Director of Operations
Our site manager, Jose Alejandro, has developed an exceptional relationship between Hyatt and Heart of the House. He is consistently accessible and offers solutions for the hotel whenever necessary.
James D., Director of Hotel Operations
I like that their account managers are involved and available; weekly check-ins are nice to have regionally. Great team overall!
Rachel A., Assistant General Director
I am always able to reach the Heart of the House team and work through any staffing concerns we may have. I have worked with Alex, Alicia and Joshua. They are all helpful and show their care in every interaction I have had with them. I truly appreciate the relationship we have with Heart of […]
Ulises C., Housekeeping Assistant Director
Nilson’s commitment is to make sure that we are always taken care of. When the need arises that we need more help, he takes immediate action to fill the positions.
Jonathan B., Executive Housekeeper
I have direct communication with the Heart of the House manager, and her responses are always prompt.