Hospitality Staffing Solutions
Our teams of hospitality talent are happy, reliable, and passionate about service.
Why Work With Heart Of The House?
Our Hospitality Staffing Services
One Love: Hospitality
Local Expertise, National Reach
We serve over 500 clients in 25 markets across the country. Need staff for one location? How about 100? Wherever you need hospitality talent, Heart of the House is close by and ready to support you.
Happy Workers Create Happy Guests
As an employee-owned company, our people-first approach not only attracts but empowers associates who are deeply invested in your success. This ownership mentality fosters happier employees and, in turn, leads to higher guest satisfaction scores and positive online reviews.
Employee-owned
Experience the benefits of staff who think and act like owners.
As an employee-owned company, each member of our team—from housekeepers to our F&B specialists—holds shares in our business. Their personal investment grows as our company prospers. This tangible connection between our collective success and their individual financial rewards motivates every employee owner to excel in their roles.
Our Recruiting Strategies
While we have one of the largest hospitality talent networks in the country, it’s not the size of our database that matters most—it’s the quality of the people within it. We attract the industry’s best talent using traditional and innovative methods. Whether it’s grassroots recruiting in local communities, or reaching untapped talent through technology, our recruiting strategies are diverse and always evolving.
Sourcing Methods
Our Talent Database
Recruitment Offices
Job Fairs
Referral Programs
Social Media Recruiting
Digital Advertising
Job Boards
Grassroots Recruiting
A Total Talent Solution
Heart of the House provides everything you need to keep your hotel or event venue staffed and operating smoothly.
Recruiting that attracts the industry’s best talent.
Compliance that adheres to all regulations.
Staffing that’s reliable, flexible, and focused on service.
Training that keeps staff current on procedures.
Payroll that’s always accurate and on time.
Billing that includes custom invoicing.
Reporting that shows data exactly how you want to see it.
On-Site Managed Staffing
With our on-site staffing services, we manage your workforce right from your hotel or venue.
What People Are Saying About Heart Of The House
Anytime I have any issues or concerns Nereida is there a call away and she listens to my concerns and resolves my concerns and issues right away without any problems. All of the team members she has sent me have been great.
Great communication between us and the Heart of the House workers. Always willing to listen when/if we have concerns or issues. Open and honest about everything.
Heart of House and Paulina Echavarri were both vital to the success of our hotel operations in 2020. Paulina was always responsive to our requests for additional employees, and she held her employees accountable for both their attendance and work performance. The Heart of House employees have been exceptionally hardworking and were always mindful of the added challenges that the hotel industry faced due to the COVID-19 pandemic.
It’s a company that treats us very well and they are very respectful, they are always very attentive of our needs. There is great camaraderie along our co-workers and there are opportunities for growth. I have no complaints; I am very grateful to work with you all.
We have reduced the number of 3rd parties servicing Housekeeping. You continue to be one we rely on. This reflects the positive partnership.
Heart of the House has provided housekeepers and housemen for my property for several years. It is a great working relationship.
Laura is always great, ready to help and assist. We have good reliable help from the agency.
I wanted to reach out to let you know that Fabiola is very prompt and thorough when addressing any issues we may have here at the property. I and the team enjoy working with Fabiola as she is very understanding, kind, and a great resource for us.
Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…
Heart of the House has been the best staffing company I’ve worked with during my HR career. They provide 100% support to the company and their employees. Great communication and reliable.
Hospitality Staffing News
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