Hospitality Staffing Solutions

Our teams of hospitality talent are happy, reliable, and passionate about service.

Why Work With Heart Of The House?

Heart of the House Hospitality delivers incredible guest experiences that raise satisfaction scores and build brand loyalty.

Our Hospitality Staffing Services

Managed Housekeeping

One Love: Hospitality

Some staffing companies try to do it all—not us. Hospitality staffing is what we love and all we do. That means 100% of our time is spent recruiting and screening the best hospitality talent in your market.

Local Expertise, National Reach

We serve over 500 clients in 25 markets across the country. Need staff for one location? How about 100? Wherever you need hospitality talent, Heart of the House is close by and ready to support you.

Happy Workers Create Happy Guests

Our people-first approach attracts associates who are loyal, conscientious, and willing to go the extra mile for you and your guests. We take care of them with bonus opportunities, performance awards and health benefits that offer security and peace of mind. Happier guests mean higher satisfaction scores and positive online reviews.

Our Recruiting Strategies

While we have one of the largest hospitality talent networks in the country, it’s not the size of our database that matters most—it’s the quality of the people within it. We attract the industry’s best talent using traditional and innovative methods. Whether it’s grassroots recruiting in local communities, or reaching untapped talent through technology, our recruiting strategies are diverse and always evolving.

Sourcing Methods

Our Talent Database

Recruitment Offices

Job Fairs

Referral Programs

Social Media Recruiting

Digital Advertising

Job Boards

Grassroots Recruiting

A Total Talent Solution

Heart of the House provides everything you need to keep your hotel or event venue staffed and operating smoothly.

Recruiting that attracts the industry’s best talent.

Compliance that adheres to all regulations.

Staffing that’s reliable, flexible, and focused on service.

Training that keeps staff current on procedures.

Payroll that’s always accurate and on time.

Billing that includes custom invoicing.

Reporting that shows data exactly how you want to see it.

On-Site Managed Staffing

With our on-site staffing services, we manage your workforce right from your hotel or venue.

So, when you need help, we’re just footsteps away. No support tickets, no call centers, just local in-person support right when you need it. On-site management also allows for better supervision of staff and quality control.

What People Are Saying About Heart Of The House

I just wanted to take a minute to thank you for your commitment to meeting our needs this past weekend. You kept in touch with us throughout the week in regards to cancellations, and you provided extra staff for us at the last minute. This weekend was a huge deal for us and your team did AMAZING! Everyone looked sharp and stayed focused during the most elaborate dinner service we’ve ever executed. The hotel leadership team and ownership were very impressed!

Kim H., Banquet Director

I trust Liliana with the candidates that she brings to my team and that the feedback that I share with her every day is shared with her employees. I am so blessed to have her by my side helping me get the best support and team members.

Cecilia D., Executive Housekeeper

Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…

Maria W., General Manager

Heart of the House has provided housekeepers and housemen for my property for several years. It is a great working relationship.

Natasha W., General Manager

Laura is always great, ready to help and assist. We have good reliable help from the agency.

Veronica H., General Manager

Liliana is great. She always responds quickly and stops in to check on us and her staff multiple times weekly.

Ronald S., Director of Services

I have worked with Heart of the House for several years now and never have any issues. We have maintained a great relationship over the years and I appreciate your dedication to servicing our hotel and our guests.

Bill S., General Manager

Great communication between us and the Heart of the House workers. Always willing to listen when/if we have concerns or issues. Open and honest about everything.

Carolyn A., Assistant General Manager

Heart of the House has been the best staffing company I’ve worked with during my HR career. They provide 100% support to the company and their employees. Great communication and reliable.

Hellen O., Area Director of Human Resources

I have worked in the hospitality industry since 2007 and have worked with a lot of different managers with staffing companies. Cris is by far the best I have ever worked with. I truly cherish her, appreciate her responsiveness and her dedication to her job and to her associates. She truly is a gem!

Kaitlyn S., Housekeeping Manager