Hospitality Staffing Solutions
Our teams of hospitality talent are happy, reliable, and passionate about service.
Why Work With Heart Of The House?
Our Hospitality Staffing Services
One Love: Hospitality
Local Expertise, National Reach
We serve over 500 clients in 25 markets across the country. Need staff for one location? How about 100? Wherever you need hospitality talent, Heart of the House is close by and ready to support you.
Happy Workers Create Happy Guests
As an employee-owned company, our people-first approach not only attracts but empowers associates who are deeply invested in your success. This ownership mentality fosters happier employees and, in turn, leads to higher guest satisfaction scores and positive online reviews.
Employee-owned
Experience the benefits of staff who think and act like owners.
As an employee-owned company, each member of our team—from housekeepers to our F&B specialists—holds shares in our business. Their personal investment grows as our company prospers. This tangible connection between our collective success and their individual financial rewards motivates every employee owner to excel in their roles.
Our Recruiting Strategies
While we have one of the largest hospitality talent networks in the country, it’s not the size of our database that matters most—it’s the quality of the people within it. We attract the industry’s best talent using traditional and innovative methods. Whether it’s grassroots recruiting in local communities, or reaching untapped talent through technology, our recruiting strategies are diverse and always evolving.
Sourcing Methods
Our Talent Database
Recruitment Offices
Job Fairs
Referral Programs
Social Media Recruiting
Digital Advertising
Job Boards
Grassroots Recruiting
A Total Talent Solution
Heart of the House provides everything you need to keep your hotel or event venue staffed and operating smoothly.
Recruiting that attracts the industry’s best talent.
Compliance that adheres to all regulations.
Staffing that’s reliable, flexible, and focused on service.
Training that keeps staff current on procedures.
Payroll that’s always accurate and on time.
Billing that includes custom invoicing.
Reporting that shows data exactly how you want to see it.
On-Site Managed Staffing
With our on-site staffing services, we manage your workforce right from your hotel or venue.
What People Are Saying About Heart Of The House
The truth is that I have always felt like It’s a second family. I have always felt comfortable with the managers and feel like I could trust them. They make me feel like I am part of the family. Plus, they offer great benefits!
Supervisors are heavily involved in day-to-day operations, planning, scheduling, and employee management, and, along with the rest of Heart of the House staff, are essential to a smooth-running operation and are looked upon as being part of the hotel family.
It’s a company that treats us very well and they are very respectful, they are always very attentive of our needs. There is great camaraderie along our co-workers and there are opportunities for growth. I have no complaints; I am very grateful to work with you all.
I am so blessed to work for a company that takes care of its employees. I’m thankful to not only work for Heart of the House, but for the hotel as the managers treat me as their own.
I want to thank the Heart of the House Detroit Team because they are all always taking the time to make sure we are taken care of.
I thank the company for its collaboration and commitment to their employees. Thank you!
Heart of House and Paulina Echavarri were both vital to the success of our hotel operations in 2020. Paulina was always responsive to our requests for additional employees, and she held her employees accountable for both their attendance and work performance. The Heart of House employees have been exceptionally hardworking and were always mindful of the added challenges that the hotel industry faced due to the COVID-19 pandemic.
Heart of the House has been an amazing partner with us. We count on them daily to make it through the day. The staff does a great job and can be counted on to do things properly. We could not be where we are today without the help and support of Heart of the House.
Heart of the House helps us in our success by providing caring and hardworking individuals that not only want to succeed themselves but want their companies to succeed. The employees we have from Heart of the House work well with co-workers and guests alike. The employees of Heart of the House are of great quality, and it shows in their work. We truly appreciate all you have done for us, and we look forward to working together for many years!
In 2018, prior to the start of Heart of the House, we finished the year 4.8 points lower than the brand average in our cleanliness of rooms scores. In 2019, two months after Heart of the House started with us, our scores jumped 10 points. In 2020, we finished the year 3.3 points above brand average…contacting Heart of the House was one of the best decisions I could have made for this hotel.
Hospitality Staffing News
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