We’re A Company That Puts People First
We are committed to raising the standards in the hospitality industry, and exceeding expectations of employees and clients.
Our focus and commitment to providing managed staffing solutions for hospitality includes:
- Ethical business practices
- Competitive employee benefits
- Quality products and services
- Responsive client assistance
- Innovative technologies
- Efficient operations
Best of Staffing Award Winner
Satisfaction research firm, ClearyRated, surveyed our employees and asked one important question: “Would you recommend Heart of the House as good place to work?”
Our employees’ answers to that question were not only positive, they earned our company the Best of Staffing Employee Satisfaction Award for 2022. We are proud to have a company where employees feel comfortable sharing their feedback, ideas and suggestions.
Caring for people is at the heart of what we do.
We aim to create better employment opportunities and positively impact the hospitality industry by being the preferred and referred place to work. We make a difference by putting employees first; we care for those who take care of our clients and their guests.
Our Commitment To Diversity And Inclusion
What People Are Saying About Heart Of The House
The truth is that I have always felt like It’s a second family. I have always felt comfortable with the managers and feel like I could trust them. They make me feel like I am part of the family. Plus, they offer great benefits!
Supervisors are heavily involved in day-to-day operations, planning, scheduling, and employee management, and, along with the rest of Heart of the House staff, are essential to a smooth-running operation and are looked upon as being part of the hotel family.
It’s a company that treats us very well and they are very respectful, they are always very attentive of our needs. There is great camaraderie along our co-workers and there are opportunities for growth. I have no complaints; I am very grateful to work with you all.
I am so blessed to work for a company that takes care of its employees. I’m thankful to not only work for Heart of the House, but for the hotel as the managers treat me as their own.
I want to thank the Heart of the House Detroit Team because they are all always taking the time to make sure we are taken care of.
I thank the company for its collaboration and commitment to their employees. Thank you!
Heart of House and Paulina Echavarri were both vital to the success of our hotel operations in 2020. Paulina was always responsive to our requests for additional employees, and she held her employees accountable for both their attendance and work performance. The Heart of House employees have been exceptionally hardworking and were always mindful of the added challenges that the hotel industry faced due to the COVID-19 pandemic.
Heart of the House has been an amazing partner with us. We count on them daily to make it through the day. The staff does a great job and can be counted on to do things properly. We could not be where we are today without the help and support of Heart of the House.
Heart of the House helps us in our success by providing caring and hardworking individuals that not only want to succeed themselves but want their companies to succeed. The employees we have from Heart of the House work well with co-workers and guests alike. The employees of Heart of the House are of great quality, and it shows in their work. We truly appreciate all you have done for us, and we look forward to working together for many years!
In 2018, prior to the start of Heart of the House, we finished the year 4.8 points lower than the brand average in our cleanliness of rooms scores. In 2019, two months after Heart of the House started with us, our scores jumped 10 points. In 2020, we finished the year 3.3 points above brand average…contacting Heart of the House was one of the best decisions I could have made for this hotel.