About Us

Our goal is to foster an atmosphere that is employee focused, quality driven, responsive, and innovative.

We’re A Company That Puts People First

We are committed to raising the standards in the hospitality industry, and exceeding expectations of employees and clients.

Our focus and commitment to providing managed staffing solutions for hospitality includes:

  • Ethical business practices
  • Competitive employee benefits
  • Quality products and services
  • Responsive client assistance
  • Innovative technologies
  • Efficient operations

Mission

Caring for people is at the heart of what we do.  

Vision

We aim to create better employment opportunities and positively impact the hospitality industry by being the preferred and referred place to work. We make a difference by putting employees first; we care for those who take care of our clients and their guests. 

Values

People-First

We nurture and empower associates & staff by focusing on personal development and career opportunities.

Safe

We create safe and healthy work environments that prioritize our teams.

Quality-Driven

We aspire to meet or exceed every client’s quality standards.

Responsive

We believe that open communication, prompt follow-up, and quick responses to challenges are the foundation of superior service.

Innovative

We strive for continuous improvement across every market and at every level of the organization.

Team-Focused

We understand that all great things are accomplished by teams, every person collaborating and contributing to the success of the whole, and we support each other to achieve our collective goals.

Diverse

We believe in diversity, equity, and inclusion for all, and we believe our collective differences make us stronger.

Our Commitment To Diversity And Inclusion

At Heart of the House, we believe the best workforce includes everyone. We invite individuality and have created an environment where our staff and associates are free to be themselves regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What People Are Saying About Heart Of The House

Hospitality Staffing News

Nashville Housekeeping Week Celebration

Celebrating Housekeeping Week

At Heart of the House, International Housekeeping Week is one of our favorite weeks of the year. Celebrating our housekeeping teams is something we do...

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