We’re A Company That Puts People First
We are committed to raising the standards in the hospitality industry, and exceeding expectations of employees and clients.
Our focus and commitment to providing managed staffing solutions for hospitality includes:
- Ethical business practices
- Competitive employee benefits
- Quality products and services
- Responsive client assistance
- Innovative technologies
- Efficient operations
Best of Staffing Award Winner
Satisfaction research firm, ClearyRated, surveyed our employees and asked one important question: “Would you recommend Heart of the House as good place to work?”
Our employees’ answers to that question were not only positive, they earned our company the Best of Staffing Employee Satisfaction Award for 2022. We are proud to have a company where employees feel comfortable sharing their feedback, ideas and suggestions.
Caring for people is at the heart of what we do.
We aim to create better employment opportunities and positively impact the hospitality industry by being the preferred and referred place to work. We make a difference by putting employees first; we care for those who take care of our clients and their guests.
Our Commitment To Diversity And Inclusion
What People Are Saying About Heart Of The House
I just wanted to take a minute to thank you for your commitment to meeting our needs this past weekend. You kept in touch with us throughout the week in regards to cancellations, and you provided extra staff for us at the last minute. This weekend was a huge deal for us and your team did AMAZING! Everyone looked sharp and stayed focused during the most elaborate dinner service we’ve ever executed. The hotel leadership team and ownership were very impressed!
I trust Liliana with the candidates that she brings to my team and that the feedback that I share with her every day is shared with her employees. I am so blessed to have her by my side helping me get the best support and team members.
Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…
Heart of the House has provided housekeepers and housemen for my property for several years. It is a great working relationship.
Laura is always great, ready to help and assist. We have good reliable help from the agency.
Liliana is great. She always responds quickly and stops in to check on us and her staff multiple times weekly.
I have worked with Heart of the House for several years now and never have any issues. We have maintained a great relationship over the years and I appreciate your dedication to servicing our hotel and our guests.
Great communication between us and the Heart of the House workers. Always willing to listen when/if we have concerns or issues. Open and honest about everything.
Heart of the House has been the best staffing company I’ve worked with during my HR career. They provide 100% support to the company and their employees. Great communication and reliable.
I have worked in the hospitality industry since 2007 and have worked with a lot of different managers with staffing companies. Cris is by far the best I have ever worked with. I truly cherish her, appreciate her responsiveness and her dedication to her job and to her associates. She truly is a gem!