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Liliana is great. She always responds quickly and stops in to check on us and her staff multiple times weekly.

I have worked with Heart of the House for several years now and never have any issues. We have maintained a great relationship over the years and I appreciate your dedication to servicing our hotel and our guests.

Laura is always great, ready to help and assist. We have good reliable help from the agency.

Anytime I have any issues or concerns Nereida is there a call away and she listens to my concerns and resolves my concerns and issues right away without any problems. All of the team members she has sent me have been great.

Tiffany Solis works very hard to ensure that the candidates she hires for our property will be a good fit for the property and the team!

Heart of the House has provided housekeepers and housemen for my property for several years. It is a great working relationship.

I like that their account managers are involved and available; weekly check-ins are nice to have regionally. Great team overall!

I thank the company for its collaboration and commitment to their employees. Thank you!

I just wanted to take a minute to thank you for your commitment to meeting our needs this past weekend. You kept in touch with us throughout the week in regards to cancellations, and you provided extra staff for us at the last minute. This weekend was a huge deal for us and your team did AMAZING! Everyone looked sharp and stayed focused during the most elaborate dinner service we’ve ever executed. The hotel leadership team and ownership were very impressed! 

I love that the managers are 24/7 available to assist with the Department’s needs. I had an amazing experience with Liliana and Dylan, both have a great attitude, treat employees with respect and are ready to assist my team.