Four Years Running—and Still Raising the Bar Consistency is hard to achieve in hospitality staffing. Clients’ needs change. Schedules shift. Expectations rise. And yet, when...
Read MoreI have worked with Heart of the House for several years now and never have any issues. We have maintained a great relationship over the years and I appreciate your dedication to servicing our hotel and our guests.
Been working with Carlos Vargas for 7 years!!! Always provides professional prompt service to our needs at the hotel.
I just wanted to take a minute to thank you for your commitment to meeting our needs this past weekend. You kept in touch with us throughout the week in regards to cancellations, and you provided extra staff for us at the last minute. This weekend was a huge deal for us and your team did AMAZING! Everyone looked sharp and stayed focused during the most elaborate dinner service we’ve ever executed. The hotel leadership team and ownership were very impressed!
I trust Liliana with the candidates that she brings to my team and that the feedback that I share with her every day is shared with her employees. I am so blessed to have her by my side helping me get the best support and team members.
Liliana is great. She always responds quickly and stops in to check on us and her staff multiple times weekly.
They are very involved, constantly visiting the Hotel & checking up on employees & needs!
Our site manager, Jose Alejandro, has developed an exceptional relationship between Hyatt and Heart of the House. He is consistently accessible and offers solutions for the hotel whenever necessary.
My account managers Alejandra and Valentina are fabulous to work with. They are able to fill any open position quickly and with the right person which is not easy at all in any market. They are also great at showing appreciation to the staff to keep them motivated. They truly care about the hotels they work with and the staff that they employ. Working with Heart of House Hospitality has made my job so much easier.
I want to thank the Heart of the House Detroit Team because they are all always taking the time to make sure we are taken care of.
I thank the company for its collaboration and commitment to their employees. Thank you!
Four Years Running—and Still Raising the Bar Consistency is hard to achieve in hospitality staffing. Clients’ needs change. Schedules shift. Expectations rise. And yet, when...
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There’s a moment every hotel or event manager knows well. It’s not during the event itself. It’s the quiet moment before—the staffing grid pulled up...
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In every city, there’s that one hotel guests talk about in the same tone they reserve for old friends. The kind of place where a...
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