Hospitality Staffing Solutions
Our teams of hospitality talent are happy, reliable, and passionate about service.
Why Work With Heart Of The House?
Our Hospitality Staffing Services
One Love: Hospitality
Local Expertise, National Reach
We serve over 500 clients in 25 markets across the country. Need staff for one location? How about 100? Wherever you need hospitality talent, Heart of the House is close by and ready to support you.
Happy Workers Create Happy Guests
As an employee-owned company, our people-first approach not only attracts but empowers associates who are deeply invested in your success. This ownership mentality fosters happier employees and, in turn, leads to higher guest satisfaction scores and positive online reviews.
Employee-owned
Experience the benefits of staff who think and act like owners.
As an employee-owned company, each member of our team—from housekeepers to our F&B specialists—holds shares in our business. Their personal investment grows as our company prospers. This tangible connection between our collective success and their individual financial rewards motivates every employee owner to excel in their roles.
Our Recruiting Strategies
While we have one of the largest hospitality talent networks in the country, it’s not the size of our database that matters most—it’s the quality of the people within it. We attract the industry’s best talent using traditional and innovative methods. Whether it’s grassroots recruiting in local communities, or reaching untapped talent through technology, our recruiting strategies are diverse and always evolving.
Sourcing Methods
Our Talent Database
Recruitment Offices
Job Fairs
Referral Programs
Social Media Recruiting
Digital Advertising
Job Boards
Grassroots Recruiting
A Total Talent Solution
Heart of the House provides everything you need to keep your hotel or event venue staffed and operating smoothly.
Recruiting that attracts the industry’s best talent.
Compliance that adheres to all regulations.
Staffing that’s reliable, flexible, and focused on service.
Training that keeps staff current on procedures.
Payroll that’s always accurate and on time.
Billing that includes custom invoicing.
Reporting that shows data exactly how you want to see it.
On-Site Managed Staffing
With our on-site staffing services, we manage your workforce right from your hotel or venue.
What People Are Saying About Heart Of The House
Nilson’s commitment is to make sure that we are always taken care of. When the need arises that we need more help, he takes immediate action to fill the positions.
Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…
The overall team at Heart of the House are doing an amazing job…Thank you very much for all the support we receive; we are happy to have such an excellent team.
Anytime I have any issues or concerns Nereida is there a call away and she listens to my concerns and resolves my concerns and issues right away without any problems. All of the team members she has sent me have been great.
They are very involved, constantly visiting the Hotel & checking up on employees & needs!
They are true team players and have an outstanding work ethic. Cristina the manager is also outstanding. She goes above and beyond to meet the needs of our business and is a huge support to us. We are thankful for the Heart of House employees.
I like that their account managers are involved and available; weekly check-ins are nice to have regionally. Great team overall!
I love that the managers are 24/7 available to assist with the Department’s needs. I had an amazing experience with Liliana and Dylan, both have a great attitude, treat employees with respect and are ready to assist my team.
The truth is that I have always felt like It’s a second family. I have always felt comfortable with the managers and feel like I could trust them. They make me feel like I am part of the family. Plus, they offer great benefits!
Tiffany Solis works very hard to ensure that the candidates she hires for our property will be a good fit for the property and the team!
Hospitality Staffing News
Heart of the House Wins Best of Staffing Client and Employee Satisfaction for 2026
Four Years Running—and Still Raising the Bar Consistency is hard to achieve in hospitality staffing. Clients’ needs change. Schedules shift. Expectations rise. And yet, when...
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Smarter Hospitality Staffing in 2026
There’s a moment every hotel or event manager knows well. It’s not during the event itself. It’s the quiet moment before—the staffing grid pulled up...
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The Hidden Power of Staying Put: Why Retention in Hospitality Matters More Than Ever
In every city, there’s that one hotel guests talk about in the same tone they reserve for old friends. The kind of place where a...
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