Heart of the House is an employee-owned hospitality staffing agency serving hotels, food and beverage operators, event venues, stadiums, and senior living communities in 33 U.S. markets. Four-time winner of the ClearlyRated Best of Staffing award for both client and employee satisfaction.
Start Your Career in Hospitality
Heart of the House is more than just a hospitality staffing agency. We’re your home for a rewarding hospitality career.
You’ll enjoy a job you love and have the support of a team that cares about you, your family, and your future. Looking for better pay, a more flexible schedule, and work that’s closer to home? How about full health benefits and paid time off? You’ll find all those things, and more, at Heart of the House.
Your Hospitality Staffing partner
A remarkable guest experience starts with hiring the right people.
People who are devoted to the details, passionate about service, and determined to make a difference each day. These are the qualities you’ll find in every Heart of the House Associate. You’ll witness it in the quality of their work, the sincerity of their smiles, and in the way they make your guests feel. Our people are why the world’s leading hotels and venues trust us as their hospitality staffing partner, and why you can too.
Heart of the the house by the numbers
Our Hospitality Staffing Services
Front of house? Back of house? Heart of the House has hospitality talent for any staffing need.
What People Are Saying About Heart Of The House
The truth is that I have always felt like It’s a second family. I have always felt comfortable with the managers and feel like I could trust them. They make me feel like I am part of the family. Plus, they offer great benefits!
They are very involved, constantly visiting the Hotel & checking up on employees & needs!
Liliana is great. She always responds quickly and stops in to check on us and her staff multiple times weekly.
Heart of House and Paulina Echavarri were both vital to the success of our hotel operations in 2020. Paulina was always responsive to our requests for additional employees, and she held her employees accountable for both their attendance and work performance. The Heart of House employees have been exceptionally hardworking and were always mindful of the added challenges that the hotel industry faced due to the COVID-19 pandemic.
Laura is always great, ready to help and assist. We have good reliable help from the agency.
I like that their account managers are involved and available; weekly check-ins are nice to have regionally. Great team overall!
My account managers Alejandra and Valentina are fabulous to work with. They are able to fill any open position quickly and with the right person which is not easy at all in any market. They are also great at showing appreciation to the staff to keep them motivated. They truly care about the hotels they work with and the staff that they employ. Working with Heart of House Hospitality has made my job so much easier.
I want to thank the Heart of the House Detroit Team because they are all always taking the time to make sure we are taken care of.
Supervisors are heavily involved in day-to-day operations, planning, scheduling, and employee management, and, along with the rest of Heart of the House staff, are essential to a smooth-running operation and are looked upon as being part of the hotel family.
I wanted to reach out to let you know that Fabiola is very prompt and thorough when addressing any issues we may have here at the property. I and the team enjoy working with Fabiola as she is very understanding, kind, and a great resource for us.
Partners And Associations
Hospitality Staffing News
Heart of the House Wins Best of Staffing Client and Employee Satisfaction for 2026
Four Years Running—and Still Raising the Bar Consistency is hard to achieve in hospitality staffing. Clients’ needs change. Schedules shift. Expectations rise. And yet, when...
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Smarter Hospitality Staffing in 2026
There’s a moment every hotel or event manager knows well. It’s not during the event itself. It’s the quiet moment before—the staffing grid pulled up...
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The Hidden Power of Staying Put: Why Retention in Hospitality Matters More Than Ever
In every city, there’s that one hotel guests talk about in the same tone they reserve for old friends. The kind of place where a...
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