Heart of the House is an employee-owned hospitality staffing agency serving hotels, food and beverage operators, event venues, stadiums, and senior living communities in 33 U.S. markets. Four-time winner of the ClearlyRated Best of Staffing award for both client and employee satisfaction.
Start Your Career in Hospitality
Heart of the House is more than just a hospitality staffing agency. We’re your home for a rewarding hospitality career.
You’ll enjoy a job you love and have the support of a team that cares about you, your family, and your future. Looking for better pay, a more flexible schedule, and work that’s closer to home? How about full health benefits and paid time off? You’ll find all those things, and more, at Heart of the House.
Your Hospitality Staffing partner
A remarkable guest experience starts with hiring the right people.
People who are devoted to the details, passionate about service, and determined to make a difference each day. These are the qualities you’ll find in every Heart of the House Associate. You’ll witness it in the quality of their work, the sincerity of their smiles, and in the way they make your guests feel. Our people are why the world’s leading hotels and venues trust us as their hospitality staffing partner, and why you can too.
Heart of the the house by the numbers
Our Hospitality Staffing Services
Front of house? Back of house? Heart of the House has hospitality talent for any staffing need.
What People Are Saying About Heart Of The House
In 2018, prior to the start of Heart of the House, we finished the year 4.8 points lower than the brand average in our cleanliness of rooms scores. In 2019, two months after Heart of the House started with us, our scores jumped 10 points. In 2020, we finished the year 3.3 points above brand average…contacting Heart of the House was one of the best decisions I could have made for this hotel.
I like that their account managers are involved and available; weekly check-ins are nice to have regionally. Great team overall!
I am so blessed to work for a company that takes care of its employees. I’m thankful to not only work for Heart of the House, but for the hotel as the managers treat me as their own.
The truth is that I have always felt like It’s a second family. I have always felt comfortable with the managers and feel like I could trust them. They make me feel like I am part of the family. Plus, they offer great benefits!
They are true team players and have an outstanding work ethic. Cristina the manager is also outstanding. She goes above and beyond to meet the needs of our business and is a huge support to us. We are thankful for the Heart of House employees.
Our site manager, Jose Alejandro, has developed an exceptional relationship between Hyatt and Heart of the House. He is consistently accessible and offers solutions for the hotel whenever necessary.
Laura is always great, ready to help and assist. We have good reliable help from the agency.
Great communication between us and the Heart of the House workers. Always willing to listen when/if we have concerns or issues. Open and honest about everything.
We have a great relationship with all the housekeepers we utilize, and we are confident everyone will show up for their shifts and give us 100% in room cleanliness. When our occupancy grows and we need more staff, we know we can count on Heart of the House Hospitality to get us candidates ready to work.
Heart of the House has been an amazing partner with us. We count on them daily to make it through the day. The staff does a great job and can be counted on to do things properly. We could not be where we are today without the help and support of Heart of the House.
Partners And Associations
Hospitality Staffing News
Heart of the House Wins Best of Staffing Client and Employee Satisfaction for 2026
Four Years Running—and Still Raising the Bar Consistency is hard to achieve in hospitality staffing. Clients’ needs change. Schedules shift. Expectations rise. And yet, when...
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Smarter Hospitality Staffing in 2026
There’s a moment every hotel or event manager knows well. It’s not during the event itself. It’s the quiet moment before—the staffing grid pulled up...
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The Hidden Power of Staying Put: Why Retention in Hospitality Matters More Than Ever
In every city, there’s that one hotel guests talk about in the same tone they reserve for old friends. The kind of place where a...
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