Hospitality Staffing
That Puts People First.

I am always able to reach the Heart of the House team and work through any staffing concerns we may have. I have worked with Alex, Alicia and Joshua. They are all helpful and show their care in every interaction I have had with them. I truly appreciate the relationship we have with Heart of House Hospitality.

Heart of House and Paulina Echavarri were both vital to the success of our hotel operations in 2020. Paulina was always responsive to our requests for additional employees, and she held her employees accountable for both their attendance and work performance. The Heart of House employees have been exceptionally hardworking and were always mindful of the added challenges that the hotel industry faced due to the COVID-19 pandemic.

They are very involved, constantly visiting the Hotel & checking up on employees & needs!

My account managers Alejandra and Valentina are fabulous to work with. They are able to fill any open position quickly and with the right person which is not easy at all in any market. They are also great at showing appreciation to the staff to keep them motivated. They truly care about the hotels they work with and the staff that they employ. Working with Heart of House Hospitality has made my job so much easier.

Nilson’s commitment is to make sure that we are always taken care of. When the need arises that we need more help, he takes immediate action to fill the positions.

We have a great relationship with all the housekeepers we utilize, and we are confident everyone will show up for their shifts and give us 100% in room cleanliness. When our occupancy grows and we need more staff, we know we can count on Heart of the House Hospitality to get us candidates ready to work.

My first impression with Heart of House was everlasting. With both Alejandra and Valentina understanding the hospitality business and demands, I explained what my expectations were, and with ease they were able to follow through and source our hotel kitchens with quality people that quickly became part of our work family. To this day a solid percentage of our staff come from Heart of House. And I am thankful to have the opportunity for continued success with staffing our kitchens using Heart of House

I thank the company for its collaboration and commitment to their employees. Thank you!

Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…

I want to thank the Heart of the House Detroit Team because they are all always taking the time to make sure we are taken care of.