Heart of the House is an employee-owned hospitality staffing agency serving hotels, food and beverage operators, event venues, stadiums, and senior living communities in 33 U.S. markets. Four-time winner of the ClearlyRated Best of Staffing award for both client and employee satisfaction.
Start Your Career in Hospitality
Heart of the House is more than just a hospitality staffing agency. We’re your home for a rewarding hospitality career.
You’ll enjoy a job you love and have the support of a team that cares about you, your family, and your future. Looking for better pay, a more flexible schedule, and work that’s closer to home? How about full health benefits and paid time off? You’ll find all those things, and more, at Heart of the House.
Your Hospitality Staffing partner
A remarkable guest experience starts with hiring the right people.
People who are devoted to the details, passionate about service, and determined to make a difference each day. These are the qualities you’ll find in every Heart of the House Associate. You’ll witness it in the quality of their work, the sincerity of their smiles, and in the way they make your guests feel. Our people are why the world’s leading hotels and venues trust us as their hospitality staffing partner, and why you can too.
Heart of the the house by the numbers
Our Hospitality Staffing Services
Front of house? Back of house? Heart of the House has hospitality talent for any staffing need.
What People Are Saying About Heart Of The House
My first impression with Heart of House was everlasting. With both Alejandra and Valentina understanding the hospitality business and demands, I explained what my expectations were, and with ease they were able to follow through and source our hotel kitchens with quality people that quickly became part of our work family. To this day a solid percentage of our staff come from Heart of House. And I am thankful to have the opportunity for continued success with staffing our kitchens using Heart of House
Anytime I have any issues or concerns Nereida is there a call away and she listens to my concerns and resolves my concerns and issues right away without any problems. All of the team members she has sent me have been great.
I like that their account managers are involved and available; weekly check-ins are nice to have regionally. Great team overall!
Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…
Tiffany Solis works very hard to ensure that the candidates she hires for our property will be a good fit for the property and the team!
I am always able to reach the Heart of the House team and work through any staffing concerns we may have. I have worked with Alex, Alicia and Joshua. They are all helpful and show their care in every interaction I have had with them. I truly appreciate the relationship we have with Heart of House Hospitality.
Nilson’s commitment is to make sure that we are always taken care of. When the need arises that we need more help, he takes immediate action to fill the positions.
I have worked in the hospitality industry since 2007 and have worked with a lot of different managers with staffing companies. Cris is by far the best I have ever worked with. I truly cherish her, appreciate her responsiveness and her dedication to her job and to her associates. She truly is a gem!
I love that the managers are 24/7 available to assist with the Department’s needs. I had an amazing experience with Liliana and Dylan, both have a great attitude, treat employees with respect and are ready to assist my team.
It’s a company that treats us very well and they are very respectful, they are always very attentive of our needs. There is great camaraderie along our co-workers and there are opportunities for growth. I have no complaints; I am very grateful to work with you all.
Partners And Associations
Hospitality Staffing News
Heart of the House Wins Best of Staffing Client and Employee Satisfaction for 2026
Four Years Running—and Still Raising the Bar Consistency is hard to achieve in hospitality staffing. Clients’ needs change. Schedules shift. Expectations rise. And yet, when...
Read MoreSmarter Hospitality Staffing in 2026
There’s a moment every hotel or event manager knows well. It’s not during the event itself. It’s the quiet moment before—the staffing grid pulled up...
Read MoreThe Hidden Power of Staying Put: Why Retention in Hospitality Matters More Than Ever
In every city, there’s that one hotel guests talk about in the same tone they reserve for old friends. The kind of place where a...
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