Hospitality Staffing
That Puts People First.

Heart of the House has been an amazing partner with us. We count on them daily to make it through the day. The staff does a great job and can be counted on to do things properly. We could not be where we are today without the help and support of Heart of the House.

I just wanted to take a minute to thank you for your commitment to meeting our needs this past weekend. You kept in touch with us throughout the week in regards to cancellations, and you provided extra staff for us at the last minute. This weekend was a huge deal for us and your team did AMAZING! Everyone looked sharp and stayed focused during the most elaborate dinner service we’ve ever executed. The hotel leadership team and ownership were very impressed! 

Great communication between us and the Heart of the House workers. Always willing to listen when/if we have concerns or issues.  Open and honest about everything.

I wanted to reach out to let you know that Fabiola is very prompt and thorough when addressing any issues we may have here at the property. I and the team enjoy working with Fabiola as she is very understanding, kind, and a great resource for us.

We have reduced the number of 3rd parties servicing Housekeeping. You continue to be one we rely on. This reflects the positive partnership.

Supervisors are heavily involved in day-to-day operations, planning, scheduling, and employee management, and, along with the rest of Heart of the House staff, are essential to a smooth-running operation and are looked upon as being part of the hotel family.

The overall team at Heart of the House are doing an amazing job…Thank you very much for all the support we receive; we are happy to have such an excellent team.

We have a great relationship with all the housekeepers we utilize, and we are confident everyone will show up for their shifts and give us 100% in room cleanliness. When our occupancy grows and we need more staff, we know we can count on Heart of the House Hospitality to get us candidates ready to work.

Sometimes it is the small things that have the biggest impact on why you chose a company. There are so many “small things” that Heart of the House does everyday that makes them such an important part of the Marriott family. It definitely begins with the top but most of all…Tiffany Solis. She is the main reason we are able to boast employee retention. Making a daily effort to ensure that all employees deliver fantastic service, not only for us, but for our customers…

I have worked with Heart of the House for several years now and never have any issues. We have maintained a great relationship over the years and I appreciate your dedication to servicing our hotel and our guests.