Putting People First.
Employee Owned.
Hospitality staffing proven to improve guest satisfaction.
Start Your Career in Hospitality
Heart of the House is more than just a hospitality staffing agency. We’re your home for a rewarding hospitality career.
You’ll enjoy a job you love and have the support of a team that cares about you, your family, and your future. Looking for better pay, a more flexible schedule, and work that’s closer to home? How about full health benefits and paid time off? You’ll find all those things, and more, at Heart of the House.
Your Hospitality Staffing partner
A remarkable guest experience starts with hiring the right people.
People who are devoted to the details, passionate about service, and determined to make a difference each day. These are the qualities you’ll find in every Heart of the House Associate. You’ll witness it in the quality of their work, the sincerity of their smiles, and in the way they make your guests feel. Our people are why the world’s leading hotels and venues trust us as their hospitality staffing partner, and why you can too.
Heart of the the house by the numbers
Our Hospitality Staffing Services
Front of house? Back of house? Heart of the House has hospitality talent for any staffing need.
What People Are Saying About Heart Of The House
The truth is that I have always felt like It’s a second family. I have always felt comfortable with the managers and feel like I could trust them. They make me feel like I am part of the family. Plus, they offer great benefits!
Supervisors are heavily involved in day-to-day operations, planning, scheduling, and employee management, and, along with the rest of Heart of the House staff, are essential to a smooth-running operation and are looked upon as being part of the hotel family.
It’s a company that treats us very well and they are very respectful, they are always very attentive of our needs. There is great camaraderie along our co-workers and there are opportunities for growth. I have no complaints; I am very grateful to work with you all.
I am so blessed to work for a company that takes care of its employees. I’m thankful to not only work for Heart of the House, but for the hotel as the managers treat me as their own.
I want to thank the Heart of the House Detroit Team because they are all always taking the time to make sure we are taken care of.
I thank the company for its collaboration and commitment to their employees. Thank you!
Heart of House and Paulina Echavarri were both vital to the success of our hotel operations in 2020. Paulina was always responsive to our requests for additional employees, and she held her employees accountable for both their attendance and work performance. The Heart of House employees have been exceptionally hardworking and were always mindful of the added challenges that the hotel industry faced due to the COVID-19 pandemic.
Heart of the House has been an amazing partner with us. We count on them daily to make it through the day. The staff does a great job and can be counted on to do things properly. We could not be where we are today without the help and support of Heart of the House.
Heart of the House helps us in our success by providing caring and hardworking individuals that not only want to succeed themselves but want their companies to succeed. The employees we have from Heart of the House work well with co-workers and guests alike. The employees of Heart of the House are of great quality, and it shows in their work. We truly appreciate all you have done for us, and we look forward to working together for many years!
In 2018, prior to the start of Heart of the House, we finished the year 4.8 points lower than the brand average in our cleanliness of rooms scores. In 2019, two months after Heart of the House started with us, our scores jumped 10 points. In 2020, we finished the year 3.3 points above brand average…contacting Heart of the House was one of the best decisions I could have made for this hotel.
Partners And Associations
Hospitality Staffing News
Heart of the House Earns Best of Staffing Award for Third Year in a Row!
We’re thrilled to announce that Heart of the House is a 2024 Best of Staffing Client Satisfaction Award winner, marking three consecutive years of receiving...
Read MoreThe High Price of Low-Cost Hospitality Staffing: Why Chasing Lower Markups Is a Costly Mistake
As a Hotel Manager, you’re always on the lookout for ways to manage costs while keeping your guests happy. It’s easy to see why chasing...
Read MoreThe Impact of Hotel Uniforms on Guest Satisfaction
As a hotel manager, you know that making a lasting impression on guests is all about the details. One of the most crucial details? Ensuring...
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