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Hospitality News

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New Office Elevates Hospitality Staffing in Philadelphia

Philadelphia hospitality staffing team cutting ribbon at office opening

Heart of the House, recognized with the prestigious Best of Staffing Award, has established itself as the go-to resource for hotel managers in Philadelphia seeking reliable and skilled hospitality staff.

In their latest initiative to elevate service quality, they’ve unveiled a new, state-of-the-art recruitment and training center designed to meet the complex demands of the hospitality industry.

Cecilia Nolan, Philadelphia Market Manager for Heart of the House, remarked, “We’re not just providing the Philadelphia area with top-notch hospitality staff, we’re also leading the way in recruitment and training efforts.”

Nolan added, “Our clients in the hotel and event sectors rely on us to maintain complete teams year-round, which often includes quickly scaling up staff numbers. In busy seasons, this could involve hiring hundreds of new associates to accommodate increases in guest numbers. Our new center streamlines the recruitment and onboarding processes, allowing us to attract more local talent and swiftly support our hospitality clients.”

Philly hospitality staffing team and guests


An Office Tailored to Meet Hospitality Talent Demands

In February, The American Hotel and Lodging Association (AHLA) reported that 67% of hotels are struggling with staffing shortages. To address this widespread challenge, Heart of the House carefully designed their new facility to speed up recruiting, onboarding, and orientation processes.

The Philadelphia office features dedicated application stations that enable candidates to easily apply for the latest positions in housekeeping and food service. Adjacent to these stations is a specialized training room where new hires receive orientation, including safety and skills training.

Philadelphia team and client
Jeffrey Taveras, Housekeeping Manager for Hyatt House Plymouth Meeting, with Heart of the House Team Members, Celia Nolan, Market Manager, and Wilson Correa, Regional Director


Associate Spotlight Award Philly
Marleny Pineda, Housekeeping Supervisor for Courtyard Montgomeryville, helps present Spotlight Award to Heart of the House Associate Esperanza Rivera

Wilson Correa, the East Regional Director at Heart of the House, elaborated, “Our offices include a comprehensive training and assessment center. We thoroughly evaluate and train every associate, regardless of their previous experience. By the time they begin work at a client’s location, they are thoroughly prepared to make a positive impact on guest satisfaction!”

Seeking Hospitality Staff in Philadelphia?

For hotel and venue managers in Philadelphia in need of qualified staff, please contact Cecilia Nolan at (215) 882-3504 or submit a talent request online.

Looking for Hospitality Jobs in Philadelphia?

Job seekers interested in hospitality careers in Philadelphia are encouraged to apply online or visit the job seekers page to discover available opportunities. You can visit the Philadelphia office at 485 Devon Park Drive, Suite 103, Wayne, PA 19087.