At Heart of the House, we believe great hospitality staffing starts with great people. That’s why when Chateau Elan Winery & Resort needed a staffing partner who could meet their high standards, we stepped up to the challenge.
With its award-winning winery, championship golf courses, world-class dining, and spa, Chateau Elan is a destination that prides itself on delivering an unforgettable guest experience. To keep up with demand, they needed skilled hospitality professionals who could not only meet but exceed expectations. We got to work—bringing in over 50 dedicated team members, each trained and ready to provide top-tier service from day one.
Hospitality Staffing Requires a True Team Effort
What sets Heart of the House apart isn’t just our ability to recruit quickly—it’s the way we integrate with our clients to ensure lasting success. We don’t just send people to a job; we build teams that thrive.
This project was a shining example of teamwork in action. Led by National Projects Manager, Nelkar Pereira, our approach was hands-on and on-site, ensuring that Chateau Elan had the best staffing support possible. Team members from multiple Heart of the House Regions came together to make it happen, pitching in to provide seamless service and strong operational support, Jesus Patino, Regional Director, even flew in to spend a week on-site, reinforcing our commitment to going the extra mile for our clients.
To take our partnership to the next level, we opened a recruiting office near the resort. This allows us to be even more hands-on in attracting top hospitality talent, ensuring a steady pipeline of skilled professionals who align with Chateau Elan’s high standards.
The Employee-Owner Difference
As an employee-owned hospitality staffing company, our team takes pride in everything we do. We think like owners, act with purpose, and go above and beyond to deliver the best results for our clients. That mindset made all the difference at Chateau Elan. Instead of just filling shifts, we focused on long-term staffing solutions that would support the resort’s ongoing success.
Why Hospitality Managers Choose Heart of the House
If you’re looking for more than just a staffing agency—if you want a true partner that invests in your success—Heart of the House is here to help. Whether it’s building a full hospitality team, fine-tuning your workforce strategy, or ensuring your guest experience remains top-notch, we bring passion, expertise, and hands-on support to every partnership.
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