Hospitality Staffing Solutions

Our teams of hospitality talent are happy, reliable, and passionate about service.

Why Work With Heart Of The House?

Heart of the House Hospitality delivers incredible guest experiences that raise satisfaction scores and build brand loyalty.

Our Hospitality Staffing Services

Managed Housekeeping

One Love: Hospitality

Some staffing companies try to do it all—not us. Hospitality staffing is what we love and all we do. That means 100% of our time is spent recruiting and screening the best hospitality talent in your market.

Local Expertise, National Reach

We serve over 500 clients in 25 markets across the country. Need staff for one location? How about 100? Wherever you need hospitality talent, Heart of the House is close by and ready to support you.

Happy Workers Create Happy Guests

As an employee-owned company, our people-first approach not only attracts but empowers associates who are deeply invested in your success. This ownership mentality fosters happier employees and, in turn, leads to higher guest satisfaction scores and positive online reviews.

Employee-owned

Experience the benefits of staff who think and act like owners.

As an employee-owned company, each member of our team—from housekeepers to our F&B specialists—holds shares in our business. Their personal investment grows as our company prospers. This tangible connection between our collective success and their individual financial rewards motivates every employee owner to excel in their roles.

Our Recruiting Strategies

While we have one of the largest hospitality talent networks in the country, it’s not the size of our database that matters most—it’s the quality of the people within it. We attract the industry’s best talent using traditional and innovative methods. Whether it’s grassroots recruiting in local communities, or reaching untapped talent through technology, our recruiting strategies are diverse and always evolving.

Sourcing Methods

Our Talent Database

Recruitment Offices

Job Fairs

Referral Programs

Social Media Recruiting

Digital Advertising

Job Boards

Grassroots Recruiting

A Total Talent Solution

Heart of the House provides everything you need to keep your hotel or event venue staffed and operating smoothly.

Recruiting that attracts the industry’s best talent.

Compliance that adheres to all regulations.

Staffing that’s reliable, flexible, and focused on service.

Training that keeps staff current on procedures.

Payroll that’s always accurate and on time.

Billing that includes custom invoicing.

Reporting that shows data exactly how you want to see it.

On-Site Managed Staffing

With our on-site staffing services, we manage your workforce right from your hotel or venue.

So, when you need help, we’re just footsteps away. No support tickets, no call centers, just local in-person support right when you need it. On-site management also allows for better supervision of staff and quality control.

What People Are Saying About Heart Of The House

Laura is always great, ready to help and assist. We have good reliable help from the agency.

Veronica H., General Manager

Our site manager, Jose Alejandro, has developed an exceptional relationship between Hyatt and Heart of the House. He is consistently accessible and offers solutions for the hotel whenever necessary.

Yholaide N., Assistant Director of Operations

Heart of the House has been an amazing partner with us. We count on them daily to make it through the day. The staff does a great job and can be counted on to do things properly. We could not be where we are today without the help and support of Heart of the House.

Jeff Kaplan, General Manager

I just wanted to take a minute to thank you for your commitment to meeting our needs this past weekend. You kept in touch with us throughout the week in regards to cancellations, and you provided extra staff for us at the last minute. This weekend was a huge deal for us and your team did AMAZING! Everyone looked sharp and stayed focused during the most elaborate dinner service we’ve ever executed. The hotel leadership team and ownership were very impressed!

Kim H., Banquet Director

The overall team at Heart of the House are doing an amazing job…Thank you very much for all the support we receive; we are happy to have such an excellent team.

Emily C., Housekeeping Manager

I have worked in the hospitality industry since 2007 and have worked with a lot of different managers with staffing companies. Cris is by far the best I have ever worked with. I truly cherish her, appreciate her responsiveness and her dedication to her job and to her associates. She truly is a gem!

Kaitlyn S., Housekeeping Manager

Liliana is great. She always responds quickly and stops in to check on us and her staff multiple times weekly.

Ronald S., Director of Services

I am so blessed to work for a company that takes care of its employees. I’m thankful to not only work for Heart of the House, but for the hotel as the managers treat me as their own.

Sergio, Housekeeping Associate

Supervisors are heavily involved in day-to-day operations, planning, scheduling, and employee management, and, along with the rest of Heart of the House staff, are essential to a smooth-running operation and are looked upon as being part of the hotel family.

James Konwinski, Executive Housekeeper

I have direct communication with the Heart of the House manager, and her responses are always prompt.

Jonathan B., Executive Housekeeper