As a hotel manager, you have lots of responsibilities. Hospitality staffing is just one of them. But recruiting and retention is time consuming. And you need to focus on your biggest priority--your guests.

How do you balance the two?

Heart of the House Hospitality can take talent management off your plate. We've helped hotel managers at over 500 client properties make better hires and improve guest satisfaction. We can help you too.

The Benefits of Working With Us

Reduced Turnover

Happy workers are loyal workers. Our employee recognition programs, career-advancing training, competitive pay and health benefits keep our Associates happy, motivated and dependable. You’ll experience a dedicated staff that shows up each day ready to wow your guests.

Improved Guest Satisfaction

Call-offs and staff shortages slow service and ruin the guest experience. We stop staff shortages by providing you with an on-demand team of hotel talent that’s ready 24-hours a day. You won’t be left waiting for a replacement, and your guests won’t have to wait for the service they deserve.

Decreased Costs

According to the US Department of Labor, a bad hire costs 30% of the employee's annual wages. We can help you reduce those costs by finding you the right people—right from the start.


We’ll take care of talent management and give you back your freedom—freedom to focus on your guests—freedom to improve your bottom line—freedom to take a moment for yourself and enjoy a well-deserved cup of coffee.


  • Managers & Supervisors
  • Room Attendants
  • Housepersons
  • Housekeepers
  • Room Inspectors
  • Public Space Attendants

Food & Beverage

  • Culinary
  • Banquet Captains
  • Servers
  • Bartenders
  • Stewards

Other Hotel & Hospitality Positions

  • Front Desk
  • Laundry
  • Administrative & Clerical
  • Maintenance & Engineering

Need a hospitality staffing solution that increases guest satisfaction?

Heart of the House Hospitality is ready to help!