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The Safety First Spotlight: Eddie Gutierrez, Account Manager

safety first spotlight eddie gutierrez


Today, we’re shining the Safety First Spotlight on Eddie Gutierrez, Raleigh Account Manager and Trust Ambassador for Heart of the House.

Eddie was nominated by Market Manager, Manny Godoy, for doing an exceptional job as an Account Manager. He goes above and beyond to keep our clients and associates safe, and has been an integral part of our COVID-19 safety initiative and PPE training in Raleigh. Eddie is passionate, energetic and is always smiling. It is a great pleasure to have him on our team!

How long have you worked for Heart of the House?

I have been with Heart of the House for almost a year!

What is your favorite thing about working at Heart of the House?

The people, pace and team that I work with.

Eddie Gutierrez Quote

What do you love most about supporting the hospitality industry?

Knowing that the work we do has an impact on people’s lives is a beautiful thing. To see it actually happen — to witness guests arriving to a clean hotel and clean and comfortable room because of our associates and our team!

How are you helping our hospitality associates and clients?

I am there with them when they need me. I make sure that our associates are happy and heard. The same with our clients who I consider our partners!

How are you working with hotel management to ensure safety for staff and guests?

To me People First is a way of life! I live and breath it. We as a company, and me as an individual, mean what we say! Without our associates we are nothing. They are our backbone! I care deeply for our staff and their families. I believe to be in this business is to have a heart, and you should use it and have empathy. It means helping and serving others. At Heart of the House we do that!

Is there anything else you’d like to share?

I truly am thankful for my Market Manager, Manny, who is my mentor and is like family. I am thankful for Regional Director, Gina Azer, who always listens and supports us! I’m just thankful and blessed to be a part of this company in these trying times. We give it our all here in Raleigh!