Happy New Year!
Heart of the House has exciting plans for 2023, but did you know we closed out 2022 in a big way?
Our company earned ClearyRated’s Best of Staffing Employee Satisfaction Award for 2022! We are proud of this accomplishment, as it is a testament to our commitment to putting people first.
How Did We Win?
Clearyrated, the leader in service quality research, surveys staffing firms to determine which ones have the highest employee satisfaction. To win Clearlyrated’s Best of Staffing Employee Satisfaction Award, firms must earn an Employee Net Promoter Score of 50% or better (anything higher than 30% is excellent). Heart of the House’s E(Employee)NPS score is 89.2%, which puts our employee satisfaction results in the “world class” category.
Happy Employees Create Happy Guests
In 2022, we won another award—Clearlyrated’s Best of Staffing Client Satisfaction. While they are separate awards, a critical element ties them together: our people. Without happy employees, we could not provide the exceptional service our clients and their guests expect from Heart of the House. Here are two results from the ENPS survey that stand out:
- 96% of our employees feel there are opportunities for advancement within our company
- 100% of our employees said they see themselves working at Heart of the House 2 years from now
A People-First Culture
Winning this award is a proud moment for our company, and we’re thankful our staff took the time to complete the ENPS survey and provide feedback. It shows that our employees want to be heard and are not afraid to tell us what they think.
Having a company culture that embraces candidness is essential to us. We are grateful for each employee’s insights. The comments and suggestions shared will help Heart of the House become an even better place to work, and a stronger partner to our hospitality clients and associates.
Are you a staffing professional with hospitality experience? We’re hiring! Look at our current job opportunities.
Looking for an award-winning hospitality staffing solution for your hotel? Learn more about our services.
