PEOPLE FIRST. SAFETY FIRST.
Today, we’re shining the Safety First Spotlight on Cristina Lopez, St. Louis Market Manager and Trust Ambassador for Heart of the House.
Cristina works hard to make sure our associates stay safe and are compliant with our clients’ COVID-19 safety protocols. Even when difficult challenges arise, Cristina still finds a way to exceed her goals. She is also compassionate and has gone above and beyond to support our associates and clients during the pandemic.
How long have you worked for Heart of the House?
I have worked for Heart of the House since February 14, 2014.
What is your favorite thing about working at Heart of the House?
My favorite thing about working at Heart of the House is working alongside a supportive team. Without their support, I wouldn’t be able to provide our rock star associates and our clients the support that they deserve.
What do you love most about supporting the hospitality industry?
The thing that I love most about supporting the St. Louis hospitality industry is working with a diverse group of people from all walks of life. They inspire me to keep moving forward and advocating for them.
How are you helping our hospitality associates and clients?
I am helping our hospitality clients and associates by providing them with around-the-clock support. This really helps me know our clients and enables me to anticipate their needs.
What does People First | Safety First mean to you?
To me, People First | Safety First means to take care of our employees and prioritize their safety. We give them the training and PPE they need to protect themselves and prevent injuries. Our employees are the essence and the heart of my house!
Is there anything else you would like to share?
One thing I quickly learned is that a good leader is there to serve their team so that, together, they can achieve more.