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The Safety First Spotlight: Susana Irizarry, Market Manager

susana irizarry safety first spotlight


Today, we’re shining the Safety First Spotlight on Susana Irizarry, Nashville Market Manager and Trust Ambassador for Heart of the House.

Susana was nominated by Regional Director, Kenia Gonzalez, for her proactive approach to safety. Susana has been instrumental in developing our safety protocols and training materials. She is incredibly passionate about keeping our associates, clients and guests safe.

How long have you worked for Heart of the House?

I have worked for Heart of the House for 2 years.

What is your favorite thing about working at Heart of the House?

My favorite thing about working at Heart of the House is being able to meet people from different walks of life. I also really enjoy knowing that I can help people provide for their family and themselves.

susana irizarry safety spotlight

What do you love most about supporting the hospitality industry?

Being able to form relationships with hotel personnel and seeing people succeed in their careers.

How are you helping our hospitality associates and clients?

I am able to help our associates by making sure they are happy and content with their jobs, that way we can be sure we get the best out of them.

How are you working with hotel management to ensure safety for staff and guests?

I help our clients by communicating effectively. This builds their trust and confidence, and they have faith in our associates and Heart of the House.

What does People First Safety First mean to you?

It means being able to keep my associates safe and ensuring they can make it home to their families safe and sound.

Is there anything else you’d like to share?

I am looking forward to achieving my personal goals with Heart of the House and playing my part in making sure we can be the company that we want to be.