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The Safety First Spotlight: Valentina Martinez, Market Manager

safety spotlight valentina martinez


Today, we’re shining the Safety First Spotlight on Valentina Martinez, Minneapolis, Minnesota Market Manager and Trust Ambassador for Heart of the House.

Valentina was nominated by Regional Director, Raquel Castrillon, for leading our Minneapolis Team in the pursuit of COVID-19 safety and client satisfaction.

How long have you worked for Heart of the House?

I have been working with Heart of the House for 3 years. The first 1.5 years were as an Account Manager.

What is your favorite thing about working at Heart of the House?

One of my favorite things about working at Heart of the House is that they genuinely want to help and improve the lives of their associates as well as the conscious decision to be part of the community.

What do you love most about supporting the hospitality industry?

Providing the comfort of a professionally clean and safe room for guests to stay while they are away from home.

hospitality safety first spotlight

How are you helping our hospitality associates?

Through providing PPE ( personal protection equipment) as well as proper training and an open door communication policy for all associates.

How are you working with hotel management to ensure safety for staff and guests?

Consistently speaking with hotel management about ways we can work together to ensure associate and guest safety and implement new safety policies.

Is there anything else you’d like to share?

I want to thank our Minneapolis associates for striving to meet our set goals and safety standards.