Heart of the House COVID-19 Safety Training Series

covid-19 hospitality training level 2

PEOPLE FIRST. SAFETY FIRST. At Heart of the House, safety starts with education and training. That’s why we developed a multi-level COVID-19 Safety Training and Certification Program for our hospitality associates. Level One Training Our Level One Course takes associates through the essentials of COVID-19 awareness, prevention, and the proper use and disposal of PPE. […]

Video: Making Summer Getaways Safer for Hotel Guests

making summer getaways safer hotel guests

People First. Safety First. Domestic travel and “staycations” are allowing families to enjoy a summer getaway and spend time together. As a hotel manager, you want to make sure their stay is safe and enjoyable. Heart of the House Housekeeping is helping hotels across the country keep guests happy and safe. In this video, we […]

Video: Housekeeping That Helps Hotels Reopen Safely

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People First. Safety First. Heart of the House Housekeeping is helping hotels across the country reopen safely. In this video, we highlight cities served by Regional Director and Trust Ambassador, Raquel Castrillon and her dedicated hospitality team. 

7 Steps You Can Take to Make Hotel Guests Feel Safer

7 Steps to Make Hotel Guests Feel Safer

7 Steps You Can Take to Make Hotel Guests Feel Safer You and your staff are working hard to make your hotel reopening safe and successful. A great first impression is critical. Guests will look for visual cues that your hotel is clean and safe the minute they arrive. Signs of safety (literally) must be […]

Video: People First. Safety First.

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Watch our People First | Safety First video to learn more about how Heart of the House is helping hotels reopen safely. You can also read our COVD-19 Response and Action Plan for our associates and clients.

Together We Can: Town Hall Meeting with CEO, John Taylor

Company Meeting Video

Town Hall Meeting Last week, Heart of the House held a town hall meeting led by our CEO, John Taylor. Although virtual meetings are common for us, it was special to have the entire team together at once. Speaking to over 70 staff members, John emphasized that putting people and safety first is the most important thing […]