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Hospitality News

Read our latest news and industry updates.

Heart of the House Nashville Opens New Office

Heart of the House Nashville team cutting ribbon to new office

Hotel high season is here, and Nashville property managers are faced with a challenge: quickly find reliable staff to meet occupancy demands. The tight hospitality labor market in Music City has made hiring harder than ever, but General Managers are discovering a secret weapon in the war for talent: Heart of the House.

Hospitality Talent in Nashville Has a New Home

The Best of Staffing Award Winner is the go-to staffing partner to Nashville hotels and events, and their services just got better. Earlier this month they opened a brand-new recruitment and training office right in the heart of Nashville. The new facility is quickly becoming a hub for hospitality hiring.

“Our new office is designed to make hiring faster and more efficient, so clients get the talent they need, right when they need it,” says Vice President of Operations, Kenia Gonzalez. “We staff entire housekeeping departments and large events, and the new space allows us to recruit, screen and onboard associates on a much larger scale.”

Inside, housekeeping and banquet training videos play around the clock, and associates learn about the numerous benefits Heart of the House offers which include, 401K with company match, health, dental, and vision insurance, PTO, and $16,000 in milestone bonuses they can earn over time.

Heart of the House Nashville Team
Heart of the House Nashville Team, led by Market Manager, Rafaela Schwaner (pictured bottom center)
Food service staff and Heart of the House cake
Food service by Heart of the House’s expert event staff, and a celebratory Heart of the House cake!

Hospitality Staffing That Puts People First

Adorning the walls are the company’s mission, vision, and values which remind staff of what true hospitality is all about, “Caring for people is at the heart of what we do,” says Rafaela Schwaner, Market Manager for Heart of the House Nashville. “When we place staff at a hotel, we’re making life better for many people. We take pressure off General Managers, make hotel guests’ stays more enjoyable, and provide a rewarding, nurturing career for our associates. As for me and my team, we get to see it call come together, all those lives touched, and there’s just no better feeling.”

Looking for Hospitality Staff in Nashville?

Hotel and venue managers looking for staff in Nashville can reach Rafaela Schwaner at (615) 512-4153 or submit a talent request online.

Looking for Hospitality Jobs in Nashville?

Job seekers can apply online or visit the job seekers page to learn more.

The Heart of the House Nashville office is located at 2601 Elm Hill Pike, Suite G, Nashville, TN 37214.