3 Housekeeping Hiring Mistakes to Avoid in a Tight Talent Market

woman smiling and making a bed

Right now, the hospitality talent market is highly competitive. See a great housekeeping candidate? Better move fast before they go to another hotel. But while the need for speed is real, hasty hiring can cause worse problems than being short-staffed. Higher unemployment costs, lost productivity, and grim guest satisfaction scores, to name just a few. […]

5 Steps for Attracting and Retaining Housekeeping Staff

Attract and Retain Housekeeping Staff

Hiring and retaining housekeeping staff in today’s market can be challenging. But with the right strategies in place, you can do more than just attract great hospitality talent—you can create a loyal housekeeping team that stays year after year. Here are five steps Heart of the House uses to attract and retain talent, and you […]

Heart of the House is Now Serving Milwaukee

Heart of the House Milwaukee

Heart of the House Hospitality is proud to announce that we are now supporting Milwaukee with our managed housekeeping solutions! Midwest Regional Director, Raquel Castrillon and Milwaukee Market Manager, Valentina Martinez, pose for a quick groundbreaking ceremony before setting off to meet with hotel managers throughout the community. Our Milwaukee team is ready to support your hospitality talent […]

How Hotels Can Solve Seasonal Staffing Issues

how hotels can solve seasonal staffing issues

As a hotel manager, you know how challenging seasonal staffing can be. Sure, on paper, hotel hiring looks simple. Hire more people during the high-season. Hire less people in the off-season. But it’s never that easy. That’s because seasonality isn’t 100% predictable. Weather, economy, crisis – they can all throw a monkey wrench into occupancy […]

Congratulations to the Heart of the House Phoenix Team!

event staffing phoenix arizona

Triple-Header Staffing Success The weather isn’t the only thing heating up in Arizona. So are professional sporting events! When State Farm Stadium, Chase Field, and the Phoenix Suns Arena needed an all-star staffing team for Memorial Day Weekend, they called in the pros at Heart of the House. Supercharged Event Staffing at Monster Jam Thousands […]